Privacy Policy

1. Who we are

Future Technologies Africa Ltd (“we”, “our”, “us”) is a software engineering company registered in Uganda. Our registered address is Kampala, Uganda. Website: https://futuretechnologiesafrica.com.

2. What data we collect

We collect the following categories of personal data:

• Contact data — name, email, phone number, and company name when you submit a contact or lead form.
• Usage data — pages visited, device type, and referral source (with your consent).
• Communication data — messages you send us via forms or email.
• Account data — email and password hash if you create an account.

3. How we use your data

• To respond to enquiries and provide our services
• To send newsletters and insights (only with your consent)
• To improve our website and understand visitor behaviour (analytics cookies, with consent)
• To comply with legal obligations

4. Cookies

We use the following categories of cookies:

• Essential cookies — required for authentication and security. Always active.
• Analytics cookies — help us measure page views and device types. Only set with your consent.
• Marketing cookies — used for personalised advertising. Only set with your explicit consent.

You can manage your cookie preferences at any time using the consent banner or by clearing your cookies.

5. Legal basis for processing (GDPR)

• Consent — for analytics/marketing cookies and newsletters
• Legitimate interests — for responding to enquiries and improving our services
• Contract — for delivering services to clients
• Legal obligation — where required by law

6. Data retention

Contact and lead data is retained for up to 3 years from last contact. Analytics page-view data is retained for 13 months. You may request deletion at any time.

7. Your rights

Under GDPR and applicable data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data (“right to be forgotten”)
• Object to or restrict processing
• Data portability
• Withdraw consent at any time (without affecting prior processing)

To exercise any of these rights, email privacy@futuretechnologiesafrica.com or use our contact form.

8. Third-party services

We may share data with:

• AWS — cloud hosting and file storage
• Anthropic / OpenAI — AI features (chatbot); messages may be processed by these providers
• Email providers — for transactional communications

We do not sell your personal data to third parties.

9. Security

We use industry-standard security measures including HTTPS encryption, hashed passwords, and access controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Contact & complaints

For privacy enquiries: privacy@futuretechnologiesafrica.com

If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.